HR and Training Management
The dilemma
There is relentless pressure upon you and others to reduce budgets and cut costs. However, whenever the pressure is increased in these areas, the best people leave and you are faced with another round of unwanted recruitment and training costs. This diverts managers away from their core activities and the business takes another hit for which you take some of the blame!
You are in the vanguard of the employee satisfaction issue and raising the "emp sat" results year on year. You, also, have to dispel any illusions about promotions and salary increases which everyone seems to expect but the business cannot afford. Often the solutions to these top issues seem mutually exclusive.
The situation is even worse with the sales team. When you are involved with the recruitment of a sales person, the one thing they are good at selling is themselves. Unfortunately, all too often, a new sales person makes no contribution until well after their guarantees have expired and even then, only when they have received expensive training. Sales Managers have no time to recruit and develop staff, but when they shirk these responsibilities you have to pick up the pieces. When the new sales person fails to sell anything, everyone seems surprised.
Then, when a choice has to be made to promote the next Sales Manager, the sales person with most to give to business and the others in the sales team cannot be promoted for fear that it will impact upon the level of sales they are personally achieving. On the other hand, if the promotion is given to someone else, your best performing sales person may leave!
Training is seen as a holiday by some staff and a attempt to patronise them by others. Despite the high costs of training, it is difficult to prove any training ROI to the board. Although you can clearly see a need to change the habits and methods of some staff, after they have been on a training course they seem to just slip back into the old ways of doing things.
The solution
Luckily, Sixfold has an approach which has been proven to work even in the most successful companies. We have techniques which will improve employee productivity and employee satisfaction whilst cutting administration effort and possibly salary increases. We have ways in which your managers can be released from some of the burden of individual development and allow them more time for managing the business. We can often save the best performers from leaving and cut the need for recruitment. The trick is to use the the right techniques and approaches at the right times with the right people. Why not give Sixfold a call and see if your issues have a solution readily available?
